Article 1 Purposes
The purpose of these Travel Terms and Conditions is to provide for all matters related to the domestic travel service contracted between Korail Tourism Development (“the Company” hereinafter) and Korean and foreign nationals residing in Korea (“the traveler” hereinafter).

Article 2 Mission
As a travel service agency registered with the Ministry of Culture and Tourism pursuant to the Tourism Promotion Act, the Company has the mission of providing various travel-related services in good faith, including planning and advisory services related to travel, reservation, sourcing, information provision, travel arrangements, computation and settlement of travel expenses.

Article 3 Definition of domestic travel
“Planned domestic travel products” shall refer to travel services by package, honeymoon, airtel, pension, car rental, theme, train, local destination or group customized tour service. Other services related to air tickets, discount coupons, hotels, membership resorts, pensions, or car rental reservation shall be subject to the terms and conditions of the individual service providers.

Article 4 Conclusion of travel service contract
A travel service contract shall be constituted when a reservation is approved [confirmed] after checking the Traveler’s verbal request for domestic travel, by phone, letter or other written forms in accordance with the given procedure. The Traveler shall be fully acquainted with the Company’s travel service terms and conditions. In addition, a travel service contract shall be regarded as having been concluded if the Traveler agrees to the provision concerning his/her full acquaintance with the travel terms and conditions while making a reservation over the Internet.

Article 5 Travel expenses
(1) The Traveler shall fully pay the travel expenses provided under the contract no later than seven days before the start of travel.

(2) The travel expenses shall include a part or the whole of the following:
a. Fare of the transport service to be used as indicated on the travel itinerary, including airplane, vessel, railway service (airfare, vessel and railway fares are based on economy class fares).
b. Shuttle bus fare based on the travel itinerary (between airport, railway station, or pier to hotel).
c. Hotel room rate based on the travel itinerary (based on the rate for 2 persons/room).
d. Meal charges as indicated on the travel itinerary.
e. Tour guide service fee.
f. Various taxes, excise, and baggage porter service fee required during the travel.
g. Baggage transport service fees for the entire travel itinerary (subject to the transport contract terms and conditions of the relevant airline).
h. Meeting or farewell service fees at airports.
i. Travel arrangement service fee (Up to 10% of the total sum of the travel expense items from a. to f. above).
j. Other miscellaneous expenses (items that can be included in the travel expenses, such as communication service fees for a group).

(3) The travel expenses shall not include the following:
a. Various personal expenses incurred during travel (communication fees, customs duties, all tips, laundry, meals and drinks additionally ordered by the individual concerned).
b. All medical expenses to be paid based on a doctor’s diagnosis of a disease, injury or other causes as incurred by the Traveler or other individuals during the travel.
c. Expenses incurred in excess of the given specifications or regulations (additional charges for using a room per person, charges for transporting baggage of excessive dimensions or specifications).
d. Expenses that are not specifically indicated on the travel itinerary.

Article 6 Refusal to join travel
(1) Applicants for the travel service shall be limited to those who are qualified as provided under the relevant statues of the Republic of Korea. The Company may refuse an application for a travel service if the applicant is found to have violated the local law, public order or morals or is feared to have interfered with the smooth provision of the travel programs.
(2) The Company may refuse further participation in travel to any person who violates the local law, public order or morals or interferes with the smooth provision of the travel programs.
(3) Any Traveler who is a minor below 18 years of age, unwell, elderly (suffering from heart disease, high blood pressure, etc.) or physically disabled shall notify the Company of the relevant facts in advance of the travel. The Company may require such persons to be accompanied by a guardian or nurse or to submit the necessary documents if it is feared that they may cause an impediment to the travel.
(4) The Company may refuse an application for a travel service or further participation in travel if an applicant is found to have included any illegal, improper or false information on the travel service application or to have violated these terms and conditions.

Article 7 (Change of travel terms or itinerary)
The terms and conditions of travel shall not be changed during the travel as a rule, except in the following cases:
(1) If both parties agree to changes in the terms and conditions of the travel service for the safety of the Traveler(s), for smooth provision thereof, or due to local circumstances.
(2) If change is deemed inevitable for the smooth provision of the travel service or due to an extraordinary cause such as a natural disaster, unexpected calamity, order by the central or local government, political upheaval or war, strike, aircraft hijacking, or the extraordinary situation of a transport or lodging service provider.

Article 8 Termination of travel service contract
The Company may terminate a travel service contract even after it is concluded in the event of any of the following:
(1) If provision of the travel service becomes impossible due to an inevitable cause such as a natural disaster, unexpected calamity, political upheaval or war, strike, or aircraft hijacking.
(2) If the applicant/traveler violates the local statutes, public order or morals or is feared to impede the smooth provision of the travel program
(3) If the applicant/traveler becomes unwell or suffers an injury after concluding the travel contract.
(4) If the applicant/traveler violates the travel contract provisions.
Article 9 (Refund of travel expenses)
(1) The Company shall return the travel fares if a justifiable reason for refund arises, as a rule.
(2) If a travel contract is canceled by an applicant/traveler, the travel fares shall be refunded after deducting the cancellation fee provided under Article 12 paragraph 1.
(3) In cases falling under paragraph (2) or (4) of Article 8, fares or fees incurred for any parts of the itinerary in which the traveler does not participate shall not be refunded.
(4) In cases falling under changes under Article 7 or 8, the difference between the fares/fees before and after the change shall be refunded if the fare/fee before the change has been raised, while the traveler shall pay the difference between the fares/fees before and after the change if the fare/fee after the change has been raised.
(5) In cases where the travel has not yet started pursuant to Article 7 paragraph (2), the total travel fare/fees shall be returned. In cases where the travel has already started, the fare/fees for a portion not yet conducted shall be returned.
(6) The travel fare/fees shall not be returned for services which a traveler has not enjoyed due to his/her personal circumstances, including those for accommodation and meals.

Article 10 Arrangement of return trip
If requested by the travelers when the travel contract is terminated during the travel, the Company shall in good faith arrange their return trip back to Korea. The travelers shall bear the expenses incurred by such arrangement.

Article 11 Violation of contract terms or conditions
The Company shall compensate any damages incurred by the Traveler as a result of the Company’s violation of the contract terms or conditions.

Article 12 Cancellation fees and compensation of damages
The following cancellation fees or refunds shall apply to any termination, revision, or change of the travel conditions, or cancellation of the travel contract attributable to the Travelers or the Company:

- Ministry of Finance & Economy Notice amended on 99.03.13 - Damages caused by cancellation of travel contracts

1. In the event that the travel contract is canceled or withdrawn due to a cause attributable to the Traveler, he/she shall bear the following cancellation fee to cover the expenses incurred by the Company or those incurred by the cancellation of transportation means (air flight, vessel, train or chartered bus service) depending on the Traveler:

a. In the case of a day tour:
1) When cancelled no later than three days before the travel starts: Full amount shall be returned.
2) When cancelled no later than two days before the travel starts: 10% of the fare/fee amount.
3) When cancelled no later than one day before the travel starts: 50% of the fare/fee amount.
4) When the traveler cancels the contract on the day the travel starts or fails to show up without notice: Entire fare/fee amount.

b. In the case of a tour with overnight stay:
1) When cancelled no later than five days before the travel starts: Full amount shall be returned.
2) When cancelled no later than two days before the travel starts: 10% of the fare/fee amount
3) When cancelled no later than one day before the travel starts: 50% of the fare/fee amount
4) When the traveler cancels the contract on the day the travel starts or fails to show up without notice: Entire fare/fee amount

2. The Company shall compensate damages to the travelers as follows if the travel contract is canceled due to a cause attributable to the Company:

a. In the case of a day tour:
1) When cancellation is notified no later than three days before the travel starts: Entire contract deposit shall be returned.
2) When cancellation is notified no later than two days before the travel starts: Entire contract deposit shall be returned or 10% of the fare/fee compensated.
3) When cancellation is notified no later than one day before the travel starts: Entire contract deposit shall be returned or 20% of the fare/fee compensated.
4) When cancellation is notified on the day the travel starts or the contract is cancelled without notice: Entire contract deposit shall be returned or 30% of the fare/fee compensated.

b. In the case of a tour with overnight stay:
1) When cancellation is notified no later than five days before the travel starts: Entire contract deposit shall be returned.
2) When cancellation is notified no later than two days before the travel starts: Entire contract deposit shall be returned or 10% of the fare/fee compensated.
3) When cancellation is notified no later than on day before the travel starts: Entire contract deposit shall be returned or 20% of the fare/fee compensated.
4) When cancellation is notified on the day the travel starts or the contract is cancelled without notice: Entire contract deposit shall be returned or 30% of the fare/fee compensated.

3. When the travel contract is terminated by the Traveler (before the travel starts) due to the Company’s violation of the contract conditions:

a. In the case of a day tour:
1) When contract revision is notified no later than three days before the travel starts: Entire contract deposit shall be returned.
2) When contract revision is notified no later than two days before the travel starts: Entire contract deposit shall be returned or 10% of the fare/fee compensated.
3) When contract revision is notified no later than one day before the travel starts: Entire contract deposit shall be returned or 20% of the fare/fee compensated.
4) When contract revision is notified on the day the travel starts or the contract revision is changed without notice: Entire contract deposit shall be returned or 30% of the fare/fee compensated.

b. In the case of a tour with overnight stay:
1) When contract revision is notified no later than five days before the travel starts: Entire contract deposit shall be returned.
2) When contract revision is notified no later than two days before the travel starts: Entire contract deposit shall be returned or 10% of the fare/fee compensated.
3) When contract revision is notified no later than one day before the travel starts: The entire contract deposit shall be returned or 20% of the fare/fee compensated.
4) When contract revision is notified on the day the travel starts or the contract revision is changed without notice: The entire contract deposit shall be returned or 30% of the fare/fee compensated.

4. Damages caused by the Company’s breach of the contract terms with the Traveler - Damages suffered by the traveler shall be compensated.
5. Damages inflicted on the traveler by malice or negligence of the Company or its employee(s) - Damages suffered by the traveler shall be compensated.
6. Planned products including countries with no diplomatic ties or specifically designated countries shall be treated as an exception.
7. Cases where the traveler’s relative within third kinship has died shall be regarded as an exception.
a) Documents that prove kinship (family relations register etc.).
b) Doctor’s certificate or death certificate.
c) Other necessary documents.
8. Cases where the traveler is unable to participate in the travel because of a serious disease or injury shall be treated as an exception.
However, the traveler shall submit the following supporting documents:
a) Doctor’s certificate.
b) Other necessary documents
9. The cancellation fee shall be exempted if the traveler approves the purchase of another company’s identical or similar product as recommended by the Company in cases where the travel contract is cancelled or withdrawn by the Company.
10. The Company shall not be responsible for damages incurred by the traveler due to a natural disaster, unexpected calamity, central or local government order, war, political upheaval, strike, aircraft hijacking, riot, theft, fraud, assault, injury, or contagious disease, etc.
11. The Company shall compensate damages incurred by the Traveler due to a delay of means of transport, including airline, railway, or vessel, or traffic congestion attributable to the malice or negligence of the Company.
12. Regulations on cancellation fee
a) When cancellation is notified no later than 15 days before the travel starts: Contract deposit shall be returned.
b) When cancellation is notified no later than 11 days (14 to 11 days) before the travel starts: 10% of the travel fare/fee shall be compensated.
c) When cancellation is notified no later than 8 days (10 to 8 days) before the travel starts: 30% of the travel fare/fee shall be compensated.
d) When cancellation is notified no later than 3 days (7 to 3 days) before the travel starts: 50% of the travel fare/fee shall be compensated.
e) When cancellation is notified no later than 1 day (2 to 1 days) before the travel starts: 70% of the travel fare/fee shall be compensated.
f) When cancellation is notified on the day the travel starts: 100% of the travel fare/fee shall be compensated.

Article 13 Responsibilities of the Company
(1) The Company shall be responsible for performing the travel contract in good faith. A professional tour guide assigned by the Company as provided under the Tourism Promotion Act shall accompany the travelers for their safety and convenience as a rule. However, this shall not apply to products whose itinerary does not specify the provision of a guide.
(2) In the event that the travel contract is cancelled or withdrawn by the Company due to a cause attributable to the Company as provided under Article 12 paragraph 6, the Company may recommend an identical or similar product offered by another Company.
(3) In the event that a cause falling under Article 12 paragraph 7 and Article 15 paragraph 4 or 5 arises, the Company may actively assist the traveler to seek remedy of the traveler’s damages, including mediation or arbitration with the insurance Company to which the traveler has subscribed.

Article 14 Responsibilities of the Company’s employees
The Company shall compensate damages incurred by the traveler as a result of the malice or negligence of those who are involved in the provision of the travel service during the execution of the travel contract.

Article 15 Responsibilities of the travelers
(1) The travelers shall reaffirm the travel terms and conditions under Article 5 paragraph 3 by attending the advance travel briefings hosted by the Company for the smooth proceeding of the travel programs.
(2) The travelers shall faithfully cooperate with the tour guides in performing their duties for the smooth proceeding of the travel programs.
(3) The travelers shall compensate or recompense the Company for ant damages incurred by the Company as a result of their malice or negligence.
(4) The travelers shall be responsible for the safety of their valuable items or personal belongings. In the event that any of their valuable items or personal belongings are stolen during the travel, the traveler or the insurance beneficiary shall inform the insurance Company without delay immediately upon becoming aware of the theft and shall submit the following documents as soon as possible:
a. Certificate of theft
b. Statement
c. Other necessary documents
(5) The travelers shall be responsible for any problems that arise due to a bodily impairment or disease that they fail to notify [the Company] before concluding the travel contract. However, if any bodily impairment or disease arises during the travel, the traveler or the insurance beneficiary shall inform the insurance Company of the facts and submit the below-listed documents immediately:
a. Accident certificate
b. Statement
c. Receipt
d. Other necessary documents

(6) In the event of an accident as provided under Article 12 paragraph 7, the traveler or the insurance beneficiary shall inform the insurance Company thereof without delay immediately upon becoming aware of the accident and shall submit the below-listed documents as soon as possible:
a. Accident certificate
b. Doctor’s certificate or death certificate
c. Other necessary documents
(7) The travelers shall have their baggage checked with the relevant airline Company before leaving for another destination by air. If any damage is caused to a carry-on baggage transported by a domestic flight, the traveler shall file a written objection to the related carrier immediately upon discovery or within five days of receiving the baggage. When a baggage arrives late, the travelers may also raise a written objection with the carrier within 21 days of receiving the baggage.

Article 16 Start and end of travel
The duration of travel shall be from the start time on the day the travel starts to arrival at the point where the travel itinerary ends. However, this shall not apply to cases where the contract or travel itinerary is changed.
Article 17 Court jurisdiction
The Seoul District Court shall have inherent jurisdiction over any disputes that arise among the Company, travelers or other stakeholders in connection with the contract terms and conditions, return of the travel service fare/fee, or other similar matters.
Any dispute concerning insurance may be mediated by the Financial Dispute Mediation Committee under the Financial Supervisory Board.

[Location]
1) Company name: Korail Tourism Development Inc.
2) Address: (43-229, Dongja-dong) 378, Cheongpa-ro, Yongsan-gu, Seoul

Chapter 1 General

Article 1 (Purposes)
The purpose of these terms and conditions is to provide for matters concerning the service conditions and procedures of the Internet Travel Information Service (“service” hereinafter) that Korail Tourism Development Inc. provides pursuant to the Act on the Promotion of Information & Communication Network Services.

Article 2 (Applicable rules other than these terms and conditions)
The relevant provision(s) if any under the relevant statutes shall apply to matters that are not specified under these terms and conditions.

Article 3 (Effects and amendment)
1. These terms and conditions shall enter into force at the time a user becomes a member.
2. The company may amend these terms and conditions as and when it deems necessary. The company shall publish any amendment through its services.

Article 4 (Definition of terms) The terms used in these terms and conditions shall be defined as follows:
1. User(s): Individual(s) or corporation(s) (including partner travel agencies) that have signed a service contract with the company and have been assigned user numbers [codes].
2. User ID: A combination of Roman letters and Arabic numerals (and including such symbols as "_ , - ") assigned by the company according to the user’s choosing to identify the user following conclusion of the service contract.
3. Password: A combination of Roman letters or Arabic numerals selected by the user to authenticate the user with a user ID assigned by the company and to protect the privacy of the user.

Chapter 2 Provisions on membership subscription and service use

Article 1 Constitution of service contract
1 The service contract is constituted when the company accepts a service application from a user and the user agrees to these terms and conditions.
2 To use the service upon subscribing to the membership, the applicant shall provide his/her personal information as requested by the company.
3 When the company accepts the application, it shall notify the user of the following: ① User ID;
② Date of service commencement;
③ Other matters the company deems necessary.
4. The company will not accept a service application in any of the following cases:
① When an application is made using another person’s name.
② When an application is found to contain false information or to be submitted with a false document.
③ When an application is made to order to degrade the public order or morals.

Chapter 3 Provisions on service use and protection of personal information

Article 1 Use of service
1. The company shall start providing its service on the day it accepts the application and shall provide the service for 24 hours (00:00-24:00) per day throughout the year without interruption unless discontinued due to technical failure, as a rule.
2. The service hours under paragraph 1 shall not apply to days or hours the company determines for periodic inspection or other similar reasons.
3. The service may be restricted based on the age of the user as requested by an advertiser even after the user has become a member and started using the service.
4. The user shall be responsible for the maintenance or use of his/her user ID and password.
5. The company shall restrict any change of the user IDs unless it is definitely justified, as the company performs various user management functions based on the user ID, including payment to the customer’s account.
6. The user shall be responsible exclusively for any incorrect or inappropriate use or illegal or unauthorized use of a user ID or password that has been notified to the company. However, this shall not apply in the event that such use is attributable to gross malice or grave negligence on the part of the company.

Article 2 Application for use of service
1. To use the service, the applicant shall accurately provide the following information on the online subscription form provided by the company:
① Full name (real name)
② E-mail address
③ Name in English (passport name)
④ Address
⑤ Phone number, mobile phone number
2. To register as a member, the applicant shall agree to these terms and conditions, and shall also agree that these terms and conditions constitute a part of the service contract.

Article 3 Acceptance of service use application
1. As a rule, the company will accept a service application if the applicant accurately enters all information provided under Article 2 of Chapter 3 and agrees to these terms and conditions. The service application shall be handled by order of receipt.
2. The company may refuse acceptance of the service application in any of the following cases:
① When a minor below 14 years of age applies for the service.
② When the name and mobile phone certificate (i-Pin) do not match.
③ When the name and mobile phone certificate (i-Pin) are identical to those of someone who is an existing member.
③ When it is confirmed that the application includes illegal or false information.

Article 4 Change or protection of personal information
1. Applicants for the service and members shall immediately update the related information they entered at the time of their service application, through the administrator, in the event of any changes to that information. However, they shall not be allowed to change their user ID, e-mail address, or name in full.
2. In connection with the preceding paragraph, the company shall not be responsible for any damages incurred by the member’s failure to update their information, for which they shall bear full responsibility.
3. The company limits the number of administrators to the minimum in order to protect the personal information of its users. The company shall be responsible for all damages incurred by the users as a result of the loss, theft, leakage of, or tampering with, the users’ personal information, including their credit card or bank account numbers, as a result of malice or negligence on the part of the company.
4. The company or any third party to whom the company provides personal information shall destroy the personal information without delay immediately upon achieving the purpose of its collection or provision.

Article 5 Termination (withdrawal) of the service contract
1. The service contract shall immediately expire when terminated by the member or the company.
2. Termination by the user
① The user may terminate the service contract at any time by notifying the company of his/her intent to terminate the contract.
② The user may easily withdraw from the service contract by going to the top corner of this page to change the member information (title: change). Any personal information terminated or deleted upon the user’s request is completely and irrevocably destroyed automatically by the member information management program of Korail Tourism Development Inc.
③ When the service contract is terminated by a user, it expires when the user’s notice of termination reaches the company.
④ When the service contract has been terminated by the user, the user may resume his/her use of the service immediately upon the company’s receipt of the user’s notice of application for service resumption.
3. Termination by the company
The company may terminate the service contract in the event of any of the following causes or their discovery: (The company shall notify the user of the reason for its decision to terminate the contract by e-mail, phone or other means. However, the company shall provide the user with the opportunity to express his/her opinion concerning the reason for termination before notifying the user thereof. The service contract shall expire upon the user’s receipt of the termination notice. When the service contract is terminated based on a decision by the company, resumption of the service shall be determined based on Article 3 of Chapter 3 of the terms and conditions even if the user applies for service resumption.)
① When the user uploads travel-related goods for sale, commits or attempts to commit acts related to the trading of goods while violating the public order or morals.
② When the user commits acts that infringe the rights, reputation, credit or other legitimate interests of other members or other persons.
③ When the user commits or attempts to commits acts that obstruct the smooth proceeding of the travel service provided by the company.
4. The company shall not be responsible for any damages or losses caused by the termination of the service contract.

Chapter 4 Provisions Concerning Responsibilities

Article 1 Duties of the company
1. The company shall allow the user to use the service from the day of service start requested by the user, unless there are unusual circumstances which render the use thereof impossible.
2. The company shall provide its service continually and stably as provided under these terms and conditions.
3. The company shall not leak or distribute the user’s personal information to any third parties without his/her approval. However, this shall not apply to cases where the government requests the user’s personal information based on the relevant statutes or a law-enforcement agency presents a warrant for the purpose of investigation.
4. The company shall immediately handle any opinions or complaints raised by the user if they are deemed to be legitimate. However, if they cannot be handled immediately, the company shall notify the user of the cause of the delay and the handling schedule.

Article 2 Duties of the user
The user shall comply with these terms and conditions and the relevant statutes.
1. The user shall abstain from committing any of the following acts while using the service:
① Using the user ID of other users illegally.
② Acts of duplicating, publishing, broadcasting or providing any information acquired from the use of the service for purposes other than the specified service use without obtaining the company’s prior approval.
③ Acts of defaming or slandering other users or third parties.
④ Acts of distributing information, written text, figures, etc. that violate the public order or morals to others.
⑤ Acts that are believed to be linked with criminal acts.
⑥ Acts of infringing the copyrights or other rights of other users or third parties.
⑦ Acts that violate other relevant statutes. br> 2. The user shall comply with these terms and conditions, guidelines, and other warnings concerning use of the service.
3. The user shall not conduct any profit-seeking acts using the service unless otherwise permitted by the company.
4. In the event that any changes occur regarding matters covered under the service contract, the user shall notify the company of such changes and shall be responsible for any disadvantage attributable to his/her failure to notify the company thereof.
5. The user shall personally notify the company of any changes in his/her membership related information and shall be responsible for any such changes.

Chapter 5 Other Provisions

Article 1 (Prohibition of transfer etc.)
The user shall not transfer, donate or pledge his/her rights to enjoy the service.

Article 2 (Copyright)
The rights to the materials displayed for or on the service pages shall be as follows:
1. The intellectual property rights of any materials displayed or registered inside the service shall belong to the company.
2. The user shall not use the materials displayed on the service pages for commercial purposes, including acts of processing or selling information acquired by using the service.

Article 3 (Immunity)
1. The company shall be exempt from responsibility for suspending the service if it becomes unable to provide the service due a natural disaster or other instances of force majeure.
2. The company shall not be responsible for service failure due to a cause attributable to the user.
Article 4 (Court jurisdiction)
The Seoul District Court shall have exclusive jurisdiction over any disputes arising during the use of the service, including those concerning the service fare.

Article 5 (Application of other statutes)
Any matters that are not specified under these terms and conditions shall be subject to the Telecommunications Service Act and other relevant statutes and the service terms and conditions of the Internet service providers.
The company shall reflect legitimate opinions or complaints raised by the user and shall resolve or handle such problems or complaints with priority. If their handling is delayed, the company shall notify the user of the cause and the handling schedule.

[Company introduction]
1) Company name: Korail Tourism Development Inc.
2) Address: (43-229, Dongja-dong) 378, Cheongpa-ro, Yongsan-gu, Seoul Korail Tourism Development Inc. highly values the personal information of its customers.

Korail Tourism Development Inc. (“the company” hereinafter) hereby discloses its privacy policy as follows to protect the personal information of the subject entities and to handle related complaints promptly and smoothly pursuant to Article 30 of the Personal Information Protection Act:

Article 1 (Purpose of handling personal information)
1. The company handles its users’ personal information for the following purposes: Personal information handled by the company shall not be used for any purpose other than the following purposes. The company shall take all necessary actions, including obtaining new agreement pursuant to Article 18 of the Personal Information Protection Act:
2. The company shall register, disclose or otherwise handle personal information files for the following purposes pursuant to Article 32 of the Personal Information Protection Act:
조합.

No	Personal information files	Grounds for operation	Purpose of information handling	Items of personal information collected	Retention period
1	홈페이지 회원정보	정보주체 동의	회원제 서비스를 위한 본인식별 빛 상품상담 및 예약내역 확인, 약관의 주요 변경사항, 기타 마케팅 정보 등을 제공	(필수) 성명, 아이디, 비밀번호, 전자우편, 전화번호(집 또는 직장), 핸드폰번호, 생년월일 (선택) 영문이름	회원탈회시 즉시삭제
2	여행상품 예약정보	정보주체 동의	상품상담 및 예약내역 확인, 기타 마케팅 정보 등을 제공	(필수) 성명, 전자우편, 핸드폰번호, 생년월일	5년
3	여행자 정보입력	정보주체 동의	예약내역 확인 및 동반자 예약 진행 시 확인	(필수) 성명, 이메일, 성별, 생년월일, 핸드폰번호	5년
4	채용정보	정보주체 동의	직원채용을 목적으로 운영	(필수) 성명, 성별, 전화번호(집 또는 직장), 핸드폰번호, 주소(집 또는 직장), 전자우편, 사진, 영문이름, 한자, 생년월일, 비밀번호, 신체사항, 병역사항, OA활용수준, 자기소개서, 경력기술서, 희망지역 (선택) 희망연봉, 보훈대상여부, 취미, 장애, 활용가능 S/W, 학력사항, 경력사항, 자격사항, 가족사항, 어학능력, 교육이수/주요출장 사항, 상벌사항	불합격자: 즉시파기 예비합격자 : 1개월 후 파기 합격자 : 영구보관
5	고객의 소리	민원사무처리에 관한 법률	민원접수·처리	(필수) 성명, 성별, 생년월일, 핸드폰번호, 주소(집또는 직장) (선택) 전자우편, 전화번호(집 또는 직장)	5년
6	정선 레일바이크 예약정보	정보주체 동의	예약진행 및 민원접수·처리	(필수) 성명, 핸드폰번호	5년
7	곡성 기차마을 예약정보	정보주체 동의	예약진행 및 민원접수·처리	(필수) 성명, 핸드폰번호	5년
8	정동진 레일바이크 예약정보	정보주체 동의	예약진행 및 민원접수·처리	(필수) 성명, 핸드폰번호	5년
9	정동진 바다열차 예약정보	정보주체 동의	예약진행 및 민원접수·처리	(필수) 성명, 핸드폰번호	5년
10	화천 열차펜션 예약정보	정보주체 동의	예약진행 및 민원접수·처리	(필수) 성명, 핸드폰번호	5년
11	화천 열차펜션 예약정보	정보주체 동의	예약진행 및 민원접수·처리	(필수) 성명, 핸드폰번호	5년
12	레일크루즈해랑 예약정보	정보주체 동의	예약진행 및 민원접수·처리	(필수) 성명, 전화번호(핸드폰 또는 집 또는 직장) (선택) 전자우편	5년
13	곡성 강빛마을 펜션 예약 정보	정보주체 동의	예약진행 및 민원접수·처리	(필수) 성명, 핸드폰번호	5년
14	청도 레일바이크 예약정보	정보주체 동의	예약진행 및 민원접수·처리	(필수) 성명, 핸드폰번호	5년