A. As the Haerang ticket is sold per guestroom, there is no separate charge for the disabled, elderly people, or children. However, travel is free for infants under the age of 4.

A. When a single person uses a guestroom for two persons (suite or deluxe room), the traveler will receive a 10% discount. However, for rooms for three to four persons (family or standard room), the discount will not be applied.

A. Currently, Haerang starts off at Seoul Station. But travelers in certain regions can take a train at major city stations such as Suwon, Seodaejeon, Daejeon, etc. and then receive platform guidance service for Rail Cruise Haerang from each station office. (As for travelers at different stations, they should check out the detailed train information according to their train schedule.)

A. Haerang card key and schedule table will be given to customers after a Haerang crew member confirms the customers’ reservation information at the meeting point, the Beans&Berries on the 3nd floor of Seoul Station on the day of travel.

A. It covers train fare, charges for room, meals, guide and events, admission fee(s), and travel insurance fee. There will be no additional charge.

A. The tablet rental service is available in the Cafe car (No. 4). Furthermore, laptop users can use Wi-Fi in the Cafe car (No. 4) and Event car (No. 5).

A. Every meal will be served by a local specialty restaurant outside the train. Snacks and wine will be served inside the train.

A. Snacks, tea, beverages, seasonal fruits, beer, wine, etc. will be served free of charge.

A. The suite room is equipped with a sitting room and a private refrigerator along with a bed. Although the bed sizes of the deluxe room and the suite room are slightly different, the others are all the same.

A. There are disposable toiletries (soap, toothpaste, toothbrush,shampoo, body cleanser), towel, and hairdryer.

A. No special items are required. Travelers can bring their personal items and are recommended to wear casual attire according to the season.

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