A. Haerang Train tickets are sold per room, and there are no separate discounts for the disabled, elderly, or children. Infants under 48 months can travel for free.

A. For a single person using a double room (Suite, Deluxe), a 10% discount is applied. For a double occupancy in a room for 3-4 people (Family, Standard), a 5% discount is applied.

A. Each course has possible stops other than Seoul Station. Customers boarding at stations other than Seoul Station should either note it in the customer request section when booking or call 02-2084-7749 to inform us of the boarding station. ★Possible boarding stations by course Nationwide 3 days: Seoul Station, Suwon Station, Cheonan Station, Seodaejeon Station. Western Region 2 days: Seoul Station, Suwon Station, Cheonan Station, Seodaejeon Station. Eastern Region 2 days: Seoul Station, Cheongnyangni Station.

A. On the day of travel, the Haerang Planner will verify your reservation information and distribute Haerang key cards and itineraries at the Beans & Berries Coffee Shop (next to Burger King and Taegeukdang) on the 3rd floor of Seoul Station.

A. The price includes all costs such as railway fare, accommodation and meal fees, guide expenses, admission fees, events, and travel insurance, with no additional charges.

A. Cars 4(Cafe) and 5(Event) on the Haerang Train are equipped with Wi-Fi, allowing for personal laptop use. Additionally, communal tablets are available on the train; please contact the Haerang Planner if you need to use a tablet.

A. Simple snacks, fruits, and alcoholic beverages (wine and beer) are provided on the train. Meals are served at restaurants in each travel region, featuring local specialties.

A. Complimentary snacks, tea, beverages, seasonal fruits, beer, and wine are provided.

A. The Suite room includes a reception area and a personal refrigerator in addition to the bed. There is a slight difference in bed sizes between Deluxe and Suite rooms, but otherwise, the amenities are the same.

A. Towels, a hairdryer, and room slippers are provided. To reduce the use of disposable items, personal toiletries must be brought individually.

A. There are no special requirements; just bring your personal necessities and comfortable clothing suitable for the season.

A. Discounts are offered based on the number of times you have used our services. For detailed information, please refer to the link below. ★Click here for the Repeat Customer Appreciation Program Q. Can four people use a room for three people? A. Only three people are allowed in a Family room (3 people). Four adults cannot stay in a Family room. ★Exceptions - 3 adults + an infant under 48 months can - 2 elementary school children + 2 adults can Other than the specified exceptions, four people are not allowed to stay in a Family room.

A. Discounts are offered based on the number of times you have used our services. For detailed information, please refer to the link below. ★Click here for the Repeat Customer Appreciation Program Q. Can four people use a room for three people? A. Only three people are allowed in a Family room (3 people). Four adults cannot stay in a Family room. ★Exceptions - 3 adults + an infant under 48 months can - 2 elementary school children + 2 adults can Other than the specified exceptions, four people are not allowed to stay in a Family room.

A. Free cancellation and changes are possible up to 6 days before departure. After this period, cancellation fees will apply. ※The calculation of cancellation fees is based on business days, excluding Saturdays, Sundays, public holidays, and the day of departure ▶ Cancellation Policy (※ The calculation of cancellation fees excludes Saturdays, Sundays, public holidays, and the day of departure) 1. Cancellation (change) up to 6 days before departure: Full refund 2. Cancellation 5 days before departure: 10% of the trip cost will be deducted and the rest refunded 3. Cancellation 4 days before departure: 20% deduction 4. Cancellation 3 days before departure: 30% deduction 5. Cancellation 2 days before departure: 40% deduction 6. Cancellation 1 day before departure: 50% deduction 7. Cancellation on the day of departure: No refund * Business hours: Weekdays and weekends (09:00 ~ 18:00) (Cancellations and changes are not possible on weekends)

A. The confirmation of the Haerang Train trip is finalized one month before the trip starts, according to the railway business plan.